Best Practice for Business

Clear and Concise

You'll find out what modern business writing looks like
See how it’s different from traditional practices. We’ll take you through exercises to get comfortable with it, and you’ll look at your own documents with fresh eyes.

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Customer Service Essentials

This course will cover the importance of creating a customer service mindset when dealing with your most important asset in a business, your customers.

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Finance for Non-Financial Managers

This course will provide you, as a manager, business owner, or team leader, with a good overview of the fundamentals of business finance. It is especially useful for those with little financial experience or knowledge.

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Reviewing Writing

Is a big part of your work reviewing other people’s writing?
· Do you peer review for your team members?

· Do you sign off your team’s reports?

· Do you okay documents that go to the executive team, board, or minister?

This is the course for you.

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Write Better Emails

Let’s reclaim our email power
Following some simple principles to structure an email can mean your emails actually get read!

· Get your key messages across almost instantly

· Get quick responses

· Get the answers and actions you’re looking for

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Te Ao Māori - Te Reo Māori me ōna Tikanga (A Māori World - The Māori language and it's customs)

These two half-day workshops will immerse you in Māori language pronunciation and tikanga. You will learn some basic conversation, vocabulary, and introductory grammar.

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We offer a range of courses to support best business practices. Whether you’d like your staff to understand workplace Te Reo Māori and Tikanga, or to hone the skills of your customer service team, we have courses in this area to support your business.