Events

This course will cover the importance of creating a customer service mindset when dealing with your most important asset in a business, your customers.

What does it take to lead under pressure — and come out stronger?

In today’s fast-changing business world, resilience isn’t just a nice-to-have — it’s a must. And few people understand that better than Richie McCaw.

This course introduces you to the key elements of effective worker participation and engagement. Learn the key strategies and tools you will need to be an effective representative in your workplace.

This course is designed for individuals new to leadership and managerial roles.

This course covers the key legislation regarding wages law in the employment relationship. It provides participants with an understanding of lawful payroll procedures relating to the employment relationship and its various legislative requirements.

Personal branding isn’t showing off - it’s taking ownership over how you’re perceived.

This course will cover the importance of creating a customer service mindset when dealing with your most important asset in a business, your customers.

What do horses, mules and the All Blacks have in common?

This course will cover how to manage the disciplinary process. The law is very specific, not only requiring justification for disciplinary action, but necessitating that the process followed is fair. This one-day course will prepare you well for the process, so it’s done right.

This course is designed for individuals new to leadership and managerial roles.

This course builds on what you have learned so far by taking your skill base to the next level. The course gets specific about risks and hazards and developing preventative actions for your workplace H&S systems.

This course covers how to build and motivate a team towards its goals. You will gain the necessary tools to lead, plan, delegate, and manage effectively for a high-performance team.